SHELTER PROGRAMS

Providing safe, temporary shelter and support for individuals and families experiencing homelessness.

Emergency Shelter Services

CCAP provides emergency shelter services for individuals and families experiencing homelessness. Our shelter programs offer temporary safety, stability, and support while participants work toward securing permanent housing.

Families with children and medically fragile individuals experiencing homelessness receive priority consideration for available shelter resources, particularly when alternative shelter options are unavailable or unable to meet their needs.

Emergency shelter resources are limited and placement is not guaranteed. Eligibility is determined through Coordinated Entry based on household circumstances, vulnerability, and program availability.

Eligibility

Emergency shelter resources are limited and placement is not guaranteed. Eligibility is determined through Coordinated Entry and is based on household circumstances, vulnerability, shelter availability, and program requirements.

Services Include

  • Temporary emergency shelter
  • Housing-focused care coordination
  • Housing navigation and referrals
  • Assistance connecting to community resources
  • Support with obtaining permanent housing
  • Referrals to healthcare, behavioral health, and other supportive services

How to Request Assistance

Individuals and families seeking shelter assistance should complete a Coordinated Entry assessment. Coordinated Entry helps determine eligibility for available housing and shelter resources and connects households with appropriate services.

Visit the Coordinated Entry Page

Housing Department Requests, Complaints, or Concerns

 This form is intended only for matters related to Coastal Community Action Program (CCAP) Housing Department programs and services provided.

If your concern is related to CCAP Housing, you may submit a request using the online form or download a PDF version.

Providing your contact information is optional, unless you would like a response.

All housing-related submissions are reviewed by our Housing Director:

Daniel Hargrove
danielh@coastalcap.org

Need Housing Assistance?
If you are looking for housing assistance or housing resources, please visit the Coordinated Entry page for information on available services and how to request assistance.

⚠️ Please note: If your concern is not related to CCAP Housing programs or services, this form will not receive a response.

Online Form          PDF Version        

If you feel your complaint was not handled properly or if you are afraid of retaliation, you may skip CCAP’s internal process and go straight to one of the following:

Lead Grantees:

Grays Harbor County: housingcomplaints@graysharbor.us
Lewis County: Kirstine.Ward@lewiscountywa.gov
Pacific County: dsheldon@co.pacific.wa.us

Washington State Department of Commerce

Grant Manager:  megan.kendig@commerce.wa.gov

Anonymous complaints can also be submitted to Commerce.