Consolidated Homeless Grant (CHG) Policies and Procedures

This program provides resources to assist currently homeless people in obtaining and maintaining housing.

The Consolidated Homeless Grant (CHG) program utilizes state funds to support communities in creating and maintaining an integrated system of housing assistance. This program provides resources to assist currently homeless people in obtaining and maintaining housing.

Download CHG Policies and Procedures

CHG Guidelines Updated March 26, 2024

Coordinated Entry Policies

Habitability Complaint Procedure

Complaint Policy and Procedure

Rent Limit and Determining Rent Subsidy Policy and Procedure – LINK unavailable at this time

Download CHG Forms

Habitability ADA Complaint – FORM

Housing Department Requests, Complaints, or Concerns

 This form is intended only for matters related to Coastal Community Action Program (CCAP) Housing Department programs and services provided.

If your concern is related to CCAP Housing, you may submit a request using the online form or download a PDF version.

Providing your contact information is optional, unless you would like a response.

All housing-related submissions are reviewed by our Housing Director:

Daniel Hargrove
danielh@coastalcap.org

⚠️ Please note: If your concern is not related to CCAP Housing programs or services, this form will not receive a response.

Online FormPDF Version

If you feel your complaint was not handled properly or if you are afraid of retaliation, you may skip CCAP’s internal process and go straight to one of the following:

Lead Grantees:

Grays Harbor County: housingcomplaints@graysharbor.us
Lewis County: Kirstine.Ward@lewiscountywa.gov
Pacific County: dsheldon@co.pacific.wa.us

Washington State Department of Commerce

Grant Manager:  megan.kendig@commerce.wa.gov

Anonymous complaints can also be submitted to Commerce.