Consolidated Homeless Grant (CHG) Policies and Procedures

This program provides resources to assist currently homeless people in obtaining and maintaining housing.

The Consolidated Homeless Grant (CHG) program utilizes state funds to support communities in creating and maintaining an integrated system of housing assistance. This program provides resources to assist currently homeless people in obtaining and maintaining housing.

Download CHG Policies and Procedures

CHG Guidelines Updated March 26, 2024

Coordinated Entry Policies

Habitability Complaint Procedure

Complaint Policy and Procedure

Rent Limit and Determining Rent Subsidy Policy and Procedure – LINK unavailable at this time

Download CHG Forms

Habitability ADA Complaint – FORM

Housing Department Complaints or Concerns

Have a concern or complaint? You can fill out our complaint form online or download a pdf copy.  Sharing your contact info is optional unless you would like us to follow up with you. These forms are submitted to our Housing Director Daniel Hargrove –  danielh@coastalcap.org

Online FormPDF Version

If you feel your complaint was not handled properly or if you are afraid of retaliation, you may skip CCAP’s internal process and go straight to one of the following:

Lead Grantees:

Grays Harbor County: housingcomplaints@graysharbor.us
Lewis County: Kirstine.Ward@lewiscountywa.gov
Pacific County: dsheldon@co.pacific.wa.us

Washington State Department of Commerce

Grant Manager:  megan.kendig@commerce.wa.gov

Anonymous complaints can also be submitted to Commerce.